PUBLIC SAFETY MODELS

 

Enhance the efficiency of your mobile workforce with the Panasonic TOUGHBOOK® G1 tablet Public Sector Service Package.

Specifically designed for the unique requirements of your government agency, enabling your team to do more for less by purchasing a TOUGHBOOK® G1 tablet with the Public Sector Service Package you’ll get access to Panasonic premier services for deployment, to warranty and repairs, all the way through end-of-life of your device. Panasonic’s Deployment Services ensure that your TOUGHBOOK mobile computers arrive in the field ready to work and customized for your environment. It begins with stress-testing systems, validating your image for maximum capability, loading your image onto systems, integrating third-party accessories, asset-tagging every component, and producing reports filled with configuration and deployment details—data that you can feed into your asset management system. We can also work with your organization to create a custom BIOS showing your agency name on the splash screen, set up security and other configuration options. Panasonic’s field engineering team will meet with you regularly to review service history, analyze trends, and consult on the latest changes that apply to your systems. A current copy of your image is kept on file at the Panasonic National Service Center, allowing our technicians to quickly and accurately re-create any issues experienced in the field. If a replacement hard drive is required, the current image is deployed prior to delivery.

Once your devices are being utilized in mobile work environments, we know accidents happen and that is why Panasonic provides prompt repair or replacement of all major computer parts at no additional cost, and in cases when the damage is beyond repair, we will replace the entire device. With the Public Sector Service Package, your workers experience minimal disruption, and your IT staff is not sidetracked with surprise repairs. To ensure the security of your organization’s sensitive data, Panasonic has you keep the hard drive when we send out a replacement one. This simplifies the technical support process for your users and reduces administrative costs associated with getting hard drive replacements out. When your TOUGHBOOK computers have served its useful life,


Panasonic is there to help with end of life processing. Our team will consult with you to capture any remaining value in the devices, and/or provide asset pick up, recycling, and disposal services.

This is all included with your Panasonic Public Sector Service Package.