Panasonic Protection Plus
Panasonic's Protection
Plus enhances the Toughbook® computer and Toughpad®
tablet 3-year Standard Warranty by offering an additional layer of
protection against unintentional physical damage. This warranty is designed
to complement the warranty on all Toughbook computers and Toughpad tablets.
All system components, excluding consumable items, are covered under
Protection Plus.
Warranty Description
All system components,
except consumable items, are covered under this warranty. Consumable items
include the battery, battery charger, stylus pens and printing on the
keyboard. Panasonic may elect to repair or replace the damaged unit, at our
discretion, with a model of equal or greater value. This warranty requires
that a complete list of model numbers and serial numbers be submitted at the
time of purchase.
Protection Plus FAQs
What is Protection Plus?
It's a supplemental warranty covering accidental, physical damage to a Toughbook mobile computer, which is not covered by the standard or extended warranties. Panasonic's Protection Plus enhances the Toughbook® computer and Toughpad® tablet 3-year Standard Warranty by offering an additional layer of protection against unintentional physical damage. This warranty is designed to complement the warranty on all Toughbook computers and Toughpad tablets. All system components, excluding consumable items, are covered under Protection Plus.
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What is the difference between the Panasonic standard 3-year limited warranty and Protection Plus?
The standard 3-year limited warranty provides coverage against defects in materials and/or workmanship. Protection Plus provides coverage against accidental physical damage, which is excluded under the standard warranty
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Does Protection Plus cover every potential situation regarding damage?
No. Protection Plus does not cover such situations as intentional abuse, fire, loss, theft, normal wear, cosmetic issues not affecting functionality, improper maintenance by a party other than an authorized Panasonic Service Provider or acts attributable to God.
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What are the limits to coverage with Protection Plus?
The coverage is very generous, covering major and non-major components. The maximum benefit is one major component repair per unit, per year. Major components include: LCD, motherboard, keyboard or hard drive.
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What happens if the Toughbook is accidentally damaged beyond repair?
Whenever possible, Panasonic will replace the destroyed unit with an identical unit. In the event this is not possible, Panasonic will provide the next closest unit that is equal or greater in value.
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What is the maximum coverage period available for Protection Plus?
Protection Plus may be purchased to cover the Toughbook for up to five years from the date of original purchase.
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What is the warranty Description?
All system components, except consumable items, are covered under this warranty. Consumable items include the battery, battery charger, stylus pens and printing on the keyboard. Panasonic may elect to repair or replace the damaged unit, at our discretion, with a model of equal or greater value. This warranty requires that a complete list of model numbers and serial numbers be submitted at the time of purchase.
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