Home
PUBLIC SAFETY MODELS
Panasonic's Public Sector Service Toughbook
Bundles are designed for the unique requirements of Fire, EMS and Police Departments.
Outstanding Performance, Reliability and Service.

With Public Safety mobile workers so dependent on their computers, every hour
of downtime can be expensive or even catastrophic to public service. By
enhancing your Toughbook® CF 20 laptops with the Public Sector Service Package you’ll get
services tailored to fit the unique requirements of your government agency. From
deployment, to warranty and repairs, all the way through end-of-life of your
device, Panasonic will be there to support your team.
Panasonic’s
Deployment Services ensure that your Toughbook® 20 2 in 1's arrive in the field
ready to work and customized for your environment. It begins with stress-testing
systems for a rigorous 48 hours, validating your image for maximum capability,
loading your image onto systems, integrating third-party accessories,
asset-tagging every component, and producing reports filled with configuration
and deployment details—data that you can feed into your asset management system.
Your units arrive imaged,assembled, charged, tagged, and documented.
Panasonic’s field engineering team will meet with you regularly to review
service history, analyze trends, and consult on the latest changes that apply to
your systems. A current copy of your image is kept on file at the Panasonic
National Service Center, allowing our technicians to quickly and accurately
re-create any issues experienced in the field. If a replacement hard drive is
required, the current image is deployed prior to delivery.
Once your
devices are being utilized in mobile work environments, we know accidents happen
and that is why Panasonic provides prompt repair or replacement of all major
computer parts at no additional cost. And in cases when the damage is beyond
repair, we will replace the entire device. With the Public Sector Service
Package, your workers experience minimal disruption, and your IT staff is not
sidetracked with surprise repairs. Additionally, your finance staff will be
happy to know that they’ll never need to worry about funding unexpected repair
costs (even for minor repairs) after deployment. This helps them budget entire
projects without those surprises.
Panasonic understands the importance of
data management in the Public Sector environment. The Public Sector Service
Package allows your organization to keep the hard drive when we send out a
replacement hard drive. This ensures the security of your organization’s
sensitive data, simplifies the technical support process for your organization’s
users, and reduces administrative costs associated with getting hard drive
replacements out.
When your Toughbook® laptops have served its useful
life, Panasonic is there to help with end of life processing. Our team will
consult with you to capture any remaining value in the devices, and/or provide
asset pick up, recycling, and disposal services.
All included with your
Panasonic Toughbook CF 20 Public Sector Services Bundle.
|
|