Effective December 1, 2004


Renew PC, Inc. is committed to protecting your privacy. We base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, or would permit us to contact you, and “we” and “us” means Renew PC, Inc..

We reserve the right to modify this privacy policy  You should visit our Web site periodically to review any changes.

How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Web site. Below, we explain what information we collect.

When you browse our Web site

  • IP address - We collect your IP address to measure our Web site traffic and to help provide a relevant shopping experience.
  • Browser type. We collect information about the browser you are using to help optimize our Web site for visitors.


When you make purchases through our Web site

  • We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
  • We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.


When you create an account on our Web site

  • We collect your user name, password, e-mail address, secret question, and answer to your secret question to protect your account. We use your secret question and answer to identify you as the account user if you have forgotten your password. You can help us ensure your privacy by not sharing your user name or password.


When you subscribe to our e-mail newsletter through our Web site

  • You must create an account to subscribe to our newsletter.


When you communicate with us through our Web site

  • We collect your e-mail address and the other information that you provide in order to respond to your communication. 


Is my personal or account information used for any other purpose?


We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication


If you become our customer, we may send you updates on important information about our company and services.

Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your  account password. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that we use SSL security. To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear.

In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

How can I give you feedback or contact you?
Simply
click here, or call 847-870-3805. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.


 

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